{"id":5282,"date":"2021-06-09T15:50:01","date_gmt":"2021-06-09T13:50:01","guid":{"rendered":"http:\/\/ec2-34-250-231-82.eu-west-1.compute.amazonaws.com\/?p=5282"},"modified":"2021-12-08T10:10:30","modified_gmt":"2021-12-08T09:10:30","slug":"plan-daction-comment-proteger-votre-ecosysteme-de-la-covid-19","status":"publish","type":"post","link":"https:\/\/www.swikly.com\/en\/vacation-rental\/2021\/06\/action-plan-how-to-protect-your-covid-ecosystem-19\/","title":{"rendered":"Action Plan: How to protect your ecosystem from COVID-19"},"content":{"rendered":"<p>In the current health context, travellers have expressed their fears about the risks of contamination during their trips. While it goes without saying that you need to put in place a number of measures to secure their arrival and reassure them, it is also essential to take into account the exposure to contamination risks of your ecosystem: owners, managers, maintenance and cleaning teams, concierge services, etc.\u00a0<\/p>\n\n\n\n<p>This is why we offer you an action plan to be adapted to your business issues in order to best prepare for the upcoming decontamination.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Protect your travellers<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Close off access to common areas<\/h3>\n\n\n\n<p>Restrict or close access to shared spaces (spa, indoor pool, gym, etc.). This measure will limit the number of spaces to be disinfected and will encourage physical distancing.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Disinfect your properties<\/h3>\n\n\n\n<p>Between each stay, disinfect your properties to ensure the safety of subsequent travellers. Do not hesitate to notify your guests of your disinfection actions by dated notices. You can also use stickers to indicate the regular disinfection of surfaces. These measures will allow you to communicate your commitment in the best possible way<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Air out your homes<\/h3>\n\n\n\n<p>After a traveller leaves, make sure the property is well ventilated. We also recommend that you encourage your guests to air the property frequently during their stay to minimize the risk.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Limit contact<\/h3>\n\n\n\n<p>If you are used to favouring payment at the counter or handing over the keys in person, you must adapt to restrict the exchanges between your guests and your team as much as possible. <\/p>\n\n\n\n<p>Numerous dematerialized tools such as Swikly allow you to ensure an optimal customer experience from a distance: Digitize the process from the reservation to the departure of the traveler, including the inventory of fixtures and the deposit.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Communicate your protocols to your customers<\/h3>\n\n\n\n<p>The health situation is constantly changing: you need to keep your travellers informed of the measures in place to ensure their safety. In addition, <a href=\"https:\/\/www.swikly.com\/en\/vacation-rental\/2021\/05\/maintain-optimal-experience-in-crisis\/\">clear and regular communication allows you to reassure your potential tenants<\/a>. This will increase your occupancy rate during the pandemic.<\/p>\n\n\n\n<p>Finally, you can apply for the <a href=\"https:\/\/covid-free.fr\/\">COVID-FREE<\/a> to put forward to further reassure your travellers.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Prepare your maintenance teams<\/h3>\n\n\n\n<p>It is always inadvisable to have service providers intervene during a customer's stay. It is now essential to organize yourself to avoid that these providers come into contact with your travelers. The application of this measure will allow you to protect your teams and your customers.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Make sure your processes are followed<\/h3>\n\n\n\n<p>It is essential that your entire action plan is followed by both your staff and your travellers. Centralize these processes and make sure they are understood by everyone. Communicate the rules clearly and repeatedly to your customers. Finally, make yourself available to answer any questions they may have.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Protect yourself and your teams<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Limit contact with your teams<\/h3>\n\n\n\n<p>Encourage telecommuting! Use video conferencing platforms such as Zoom or Microsoft Teams. For day-to-day communications, opt for professional messaging services like Slack. For file management, use cloud-based tools like Google Drive or Microsoft OneDrive. <\/p>\n\n\n\n<p>Finally, if for hardware or security reasons it is not possible for your teams to use their work computers remotely, consider setting up remote portals to maintain remote work.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Keep your employees informed<\/h3>\n\n\n\n<p>The health situation, the rules and the governmental recommendations evolve very regularly. Communicate transparently with your employees about the application of these measures. If you are a manager, keep the owners informed of the situation and avoid physical meetings.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Make safety equipment available<\/h3>\n\n\n\n<p>Masks, visors, gloves, hydroalcoholic gel, etc. Make sure that all of this equipment is available to your teams in sufficient quantities, limiting contact.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">If you are a property manager, protect the owners<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Avoid physical appointments<\/h3>\n\n\n\n<p>Give preference to video conferencing for your business meetings and reports. Don't hesitate to insist on it if you detect some reluctance: you will be in contact with many people in spite of yourself; it is necessary to eliminate all unnecessary physical meetings.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Use dedicated portals<\/h3>\n\n\n\n<p>Set up a portal to exchange the files you need to collaborate with your owners. Digitize reports, financial data tables and other documents.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Keep them informed<\/h3>\n\n\n\n<p>Use an automated messaging service to keep them up to date with all the information related to the rental of their properties. The key is to keep them up to date with everything from a distance: booking schedules, disinfection and maintenance operations, etc.<\/p>\n\n\n\n<p>In short, to protect your entire work ecosystem, you need to implement remote collaboration protocols, organize intervention schedules to promote physical distance, and adopt a rigorous, clear and comprehensive communication methodology.<\/p>","protected":false},"excerpt":{"rendered":"<p>In the current health context, travellers have expressed their fears about the risks of contamination when travelling.<\/p>","protected":false},"author":990018,"featured_media":5285,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_mo_disable_npp":"","footnotes":""},"categories":[94,100,95],"tags":[324],"class_list":["post-5282","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hpa","category-location-de-vehicules","category-location-saisonniere","tag-covid"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - 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