Automate your deposits for your seasonal rentals

25/05/2018

Summary

Discover the Swikly service which allows you to simplify and automate the management of your guarantees!

Seasonal rental, a booming market

Concierge services were born since the emergence of seasonal rental platforms such as Airbnb or Booking: thanks to these new players, owners can entrust the entire management of their rentals to these rental management concierge services such as Welkeys or Smart-Rentingto simplify your life. Concierge services are varied: they manage the reception process of tenants, the delivery of keys, the management of linen, cleaning, etc. In short, they manage everything for you!

As soon as you have several rental accommodations, dealing with all aspects of rental management is not an easy task and can quickly become very time consuming.

PMS and Channel Manager

You can automate some of your repetitive tasks with a Property Management System (PMS) or a Channel Manager. These are software programs that allow you to automate the updating of information about your rented properties on all distribution channels such as Airbnb or Booking for the best known. The concierge takes care of the tenants, the Channel Manager of the publication of your ads, the PMS of the management of your rental activity. You are now rid of a good part of your repetitive tasks. You still have to ask your customers for the deposit when they arrive...

What about bail?

How do you do it? Walk around with a TPE to take the deposit? Tell your client that his 500€ deposit cheque will be kept and returned when he leaves? And how do you deal with foreign customers who do not have a cheque book? Do you impact the limit of your customers' bank cards? Ask them for a cash deposit? Ask them for a bank transfer? The tenant will certainly start his first days of holidays, so he will have to pay a deposit. Asking for a 500€ deposit, no matter how you do it, is always tricky. In any case, it is not an ideal welcome for a first contact.

A long and complex process...

Asking for a deposit from your client to protect your accommodation against any possible damage is almost systematic when you rent out your property. The concierge services face many problems and mainly that of the optimization of management of security deposits that generate logistics manual processing, security of bank data, processing time, management of possible disputes, etc.

Simplify your life with Swikly

Swikly was born from this awareness: our service allows you to secure and automate all the processes of taking a deposit without debiting or impacting the credit card limit of the tenant. After the departure of your customers, if you notice any incivilities, you can cash in part or all of the secured deposit via our platform. Swikly is a much simpler and more convenient alternative to cheques which are, moreover, destined to disappear, or the bank card prints which do not correspond to the needs of the concierge services, whether in terms of deadlines, bank security or dispute management.

Automate your bonding

Swikly can be perfectly integrated into your confirmation emails via your Channel Manager or PMS. Swikly also hasAPI or a module Zapier (available on request) for a very simple integration. The deposit request email can be sent a few days before the arrival of your tenants so that they can finalize their reservation by depositing their deposit online. Everything is done online, so all you have to do is focus on providing the warmest possible welcome to your travelers. Unlike other payment methods, a secure deposit with Swikly does not impact the traveller's card limit. In addition, the validity of the guarantees can be extended to several months. We carry out numerous bank checks: with the 3DSecure code, we make sure that your customer is the official card holder or that the card has not been reported lost or stolen. Swikly is available in a multilingual version, you can send your requests in the language of your customers, be it English, Spanish, German, Italian or Dutch.

Want to test an automation of your online bonding requests with Swikly ?   

Octave PAVIET-SALOMON

Octave PAVIET-SALOMON

Marketing & Communication Manager for Swikly. I regularly write educational and informative articles and documents for rental professionals.

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Between check-in, check-out, cleaning, laundry, managing the deposit, handing over the keys, managing the reservation schedule, calling a concierge or not, etc., the life of the hosts is punctuated by the comings and goings of their tenants. The life of the hosts is punctuated by the entries and exits of its tenants.

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