Swikly, the best way to make your security deposits

Simple. Secure. Smart.

Visuel-swikly-particulier-EN

Every day, thousands of private individuals make their security deposits online simply and securely with Swikly.
Free yourself from the constraints of traditional practices.

100% online

Save time! Make your deposit before your arrival.

Your funds are not blocked

The security deposit is not debited from your bank account.

Your bank card limit is not affected

Your purchasing power is 100% preserved.

Bank security

Your payment information is 100% secure.

Phone-Deposit-Secured

The only security deposit that has no impact
on your card limit

Swikly offers a solution for protecting rentals or bookings without debiting or blocking funds on the customer's bank card.

The deposit is made before the reservation or appointment, saving you time on the spot!

Swikly simplifies the deposit process with a secure link. Fast, Simple, Easy.

How does it work?

Simply make your security deposit online

You will receive an e-mail inviting you to register your credit card on a secure form.

We will debit 0€ from your bank account. No blocking of funds or debiting!

You are automatically notified when the deposit is released

At the end of the security period, if everything is in order, your deposit is automatically released.

You will receive an e-mail informing you that this has been completed.

Pre-arrival deposit for travellers

Our most frequently asked questions

Of course you can! Swikly is a perfectly secure online solution. 

Your credit card imprint is never stored on our computer systems. It is only stored by our payment service provider Mangopay, a subsidiary of Crédit Mutuel Arkéa, which complies with the latest security standards.

No, the deposit is not debited from your bank account.

By default, the total amount of the deposit has no impact on your credit card limit (no blocking of funds). We only make a payment of 0€ to your bank account to check your solvency.

Deposit your deposit or voYour online deposit does not affect your purchasing power. You can enjoy your stay or service to the full!

As soon as your deposit is released at the end of your rental period, you'll immediately receive an e-mail to let you know.

We accept all credit cards except the following:

  • American Express
  • Diners Club International
  • Visa Electron
  • Mastercard Maestro
  • Systematic authorization debit cards
  • Prepaid cards
  • E-banking cards


Unfortunately, these bank cards do not allow post debit or online transactions, so they are not valid for depositing a swik.

To make your deposit online with Swikly, follow the instructions in the email or text message you received from your service provider.

Simply enter your personal details (surname, first name, email address, telephone number and postal address) and your credit card imprint. Please insert the 3DS code sent by your bank to your cell phone to confirm your online transaction.

This deposit is not debited, and does not affect your credit card limit (funds are not blocked).

Hundreds of private individuals
use Swikly every day

Don't just take our word for it, take a look at the reviews left by our users.

Need help?
Contact our support team

Our team will be happy to answer your questions by e-mail, phone or chat.

swikly customer service

More questions? Visit our Help Center.

Consult our FAQ's

Any questions? You can consult our FAQs and learn all about our service!

Legal information

Editorial references

The swikly.com website is published by SWIKLY, a simplified joint stock company with a capital of 10,000 euros.
SWIKLY is registered in the Lyon Trade and Companies Register under number RCS 819 514 076
The head office is located in Lyon (France), 92 Cours Lafayette 69003 - Telephone: +33 4 20 88 00 48 - email: contact@swikly.com
Director of publication: Mr. Shaun WOURM, President of SWIKLY - shaun.wourm@swikly.com.
The hosting of the Site has been entrusted to Microsoft Ireland Operations Limited (Microsoft AZURE offer), whose registered office is located at DUBLIN 18 99000 BLACKTHORN ROAD, Ireland, registered in the Trade and Companies Register of "Foreign company n/immat.RCS" under the number 419 423 728, reachable by phone at +353 1850 940 940.
SWIKLY - April 2016 - All rights reserved

Personal data

The creation of a personal account and the use of the site imply the collection of personal data and the processing of data.
The purpose of this processing is the management of the Swikly smarphone Application, of the Website Services and the activity of the SWIKLY company. This processing of personal data is the subject of a declaration to the CNIL by the Company under the number 1948037.
The following personal data of the user is accessible to any other registered user:
-first name and first letter of a user's name.
The following personal data of the user is accessible to any user who has accepted a Swik of the said user concerned:
-first name, last name and reputation of the user.
Personal data is transferred by the Company to its service providers and subcontractors, in accordance with the aforementioned declaration made to the CNIL. All access to the user's personal data by these subcontractors and service providers is subject to the use of a login and password, with the data also being transmitted via an encrypted link.
No personal data is collected for purposes other than those mentioned above, nor is it passed on to third parties without your consent or used without your knowledge.
In accordance with the law n°78-17 of January 6, 1978 modified, relating to Data processing, the Files and Freedoms, you have a right of access, of modification and suppression of the personal data concerning you (art.34 of the law).
These rights can be exercised with the Data Controller:
Service CNIL, Société SWIKLY - 12 rue de la Barre 69002 LYON, France - contact@swikly.com.
You will find all the information concerning your rights, duties and the protection of personal data on the website of the Commission Nationale de l'Informatique et des Libertés: http://www.cnil.fr
When you visit the Site, a cookie is placed on your computer. The Company uses cookies to enable and facilitate electronic communication, to provide features tailored to the needs of Users. The cookie is used to identify the user at each of his connections, and thus facilitates his access to the Service. The user can refuse cookies when accessing the smarphone Application or by changing the configuration of his browser. This may however alter the functionality of the smarphone Application, which the User accepts.

Contacts

To report any errors or anomalies on the site:
Webmaster: contact@swikly.com

Cookie policy

What is a cookie?

A cookie is a small text file and covers all types of tracers "deposited and read, for example, when a website is consulted, when an e-mail is read, or when software or a mobile application is installed or used, regardless of the type of terminal used". 

It may be placed by the server of the site visited or by a third-party server (advertising agency, web analytics service, etc.). Cookies do not compromise site security.

Cookies deposited by Swikly

When you connect to our Site, we may install various cookies on your terminal. The cookies we issue allow us to :

- Maintain the proper functioning of the Site

- Memorize the selected language version of the Site

- To record and adapt the functionalities of the Site according to your browsing preferences (identification, adapting to the types of devices used)

- manage the acceptance and retention period of cookies

In accordance with regulations, cookies have a maximum lifetime of 13 months.

Cookies issued by third parties

- Analytics cookies:

They enable us to track the number of visitors to our site and your browsing habits (Google Analytics cookies), and to generate statistical data on site usage. This enables us to improve the Site's performance.

 

- Cookies placed by our advertising partners : 

These cookies enable us to identify your centers of interest, and thus offer you relevant advertising content when you browse other sites. 

If you do not authorize these cookies, you will be subject to less targeted advertising.

 

- Social network cookies :

While browsing our Site, you may click on the "social networks" buttons to view our Facebook and Youtube profiles. These third-party applications may use cookies to offer you targeted advertising. By clicking on the social network icon, the latter may identify you. If you are connected to the social network while browsing our Site, the sharing buttons allow you to link the content you consult to your user account.

 

We cannot control the process used by social networks to collect information relating to your browsing on our Site. We therefore invite you to consult their personal data protection policies to find out how they are used and what browsing information they may collect.

 

- Cookies set by Hotjar

 

We use Hotjar to better understand our users' needs and optimize the www.swikly.com website.. Hotjar is a technological service that helps us to better understand our users' experience (for example, time spent on a page, links clicked, and more generally browsing habits, etc.). This enables us to improve our service. The data collected by Hotjar through cookies relates to the behavior of users and their devices (in particular the device's IP address captured and stored only in anonymous form), device screen size, device type (unique identifiers), browser information, geographical location (country only), preferred language used to display the website). Hotjar stores this information in a pseudonymous user profile. Neither Hotjar nor Swikly will ever use this information to identify individual users or associate it with other data. For more details, please consult Hotjar's privacy policy

Cookie management

When you visit our site for the first time, a cookie banner will appear, asking you to consent to or refuse the use of cookies.

Your rights

In accordance with the French Data Protection Act of January 6, 1978, as amended, and the RGPD, you have the right to access, rectify, oppose, delete and limit information from cookies and other tracers. To do so, please contact contact@swikly.com.