You need to make sure you are visible online, either through online travel agencies (OTAs) or your own website - and usually both - to make sure you fill your accommodations in all seasons.
You also need to be able to collect payments online, confirm travelers' stays by email and send them all the key information before their arrival, generate the right invoice for the right entity at the right time, do your accounts and declare your taxes, VAT and income at least once a year...
These are all tasks that can be automated or facilitated through the eviivo Suite hosting management software.
Why a Software Suite?
Not so long ago, accommodation management software (called PMS for "Property Management System") was only reserved for chain hotels that could afford to invest in big software for several thousand euros per year (or even per month).
In addition, these PMSs often needed to be complemented by a channel manager (a tool to synchronize availability and rates between listings on major online travel agencies to avoid overbooking), as well as a reservation system for the hotel's direct site.
Today, with the eviivo SuiteNo longer do you need to use multiple software programs to perform each of the administrative and technical tasks required to market and manage your accommodations. Everything is included in a single software:
Daily management of reservations
The PMS that is used to confirm reservations, issue invoices, add extras, manage cancellations, or manage group reservations. It is your daily work tool. It allows you to see at a glance your current reservations and the next days (or weeks) and to prepare for them with peace of mind.
Synchronization of agency calendars
The Channel Manager allows you to synchronize all your data between your eviivo Suite and online travel agencies: availability, rates, promotional offers, reservations, payment, sales and cancellation conditions, photos, descriptions and equipment lists. A single update is required to update all your sales channels - including your own commission-free booking engine. All with instant connections so you'll never experience overbooking again.
Commission-free reservations from your website
The booking engine is inserted on your own website, whether you have one or several establishments. Travelers can check your availability in one click on all your accommodations and book just as quickly!
Automation and personalization of customer communications
Customer communication is the key to a successful stay for your customers. Forget about spending hours manually sending confirmation emails or answering the same question by phone or email: send the right information at the right time to your travelers via personalized, pre-scheduled emails.
The reason why payments are such a thorny issue is that there are many options when it comes to payment methods. With eviivo, there is no middleman: your business bank account is directly linked to the payment system. No need to wait to receive your cash receipts. Automate the collection of bookings according to your sales conditions: at the time of booking, scheduled before arrival, with a payment schedule, at the time of arrival or departure - all via VAD or 3D secure payment link. The icing on the cake? eviivo's payment system is secured according to PCI-DSS level 1 (the highest security standard on the market) and DSP-2; finally, it alerts you in case your card is refused by the bank!
Create, manage and synchronize all your rates and promotions from eviivo to the different OTAs. Offer special discounts such as coupon codes for your most regular customers and create package deals only available on your own website to expand your direct bookings.
Access your key performance indicators in one click and export precise reports on your reservations, receipts, invoices, tourist taxes, etc. Export your transaction data in balanced accounting format and send them automatically to your accountant every day, month or week.
If you manage accommodations on behalf of third parties (owners, investors), you may want to give them limited access to your system to see how their accommodation is doing. The system also allows you to automatically charge your management, cleaning, repair or other costs directly to the owners.
Eviivo Suite is a software full of possibilities to adapt to the needs of independent hosts, whether they are hotels, bed and breakfasts, Airbnb concierge services, lodgings or furnished rentals, but also outdoor accommodations such as campsites or unusual accommodations.
Access eviivo Suite on computer, tablet or via the brand new mobile app on your iOS or Android smartphone.
Integrations with other solutions
And since eviivo has long been developing its API connections to online travel agencies, the Suite is now also connecting with a range of partners to offer ever more functionality and automation.
This is the case of the connection with Swikly to facilitate the securing of bonds and the management of
litigation in case of damage.